Your Google profile up to date and reviews that come in on their own, so people pick you before they call.
- ResultA Maps profile that builds trust before the call
- CadenceOngoing; monthly reviews report
Someone searching "dentist near me" is not reading your website: they look at the map, compare stars and call the one they trust first.
- You have several locations and each has different details, photos or categories, or duplicates on Maps.
- A competitor with fewer years but more reviews or a better rating gets more calls than you.
- Your customers are happy but almost nobody says so on Google, and old reviews are never answered.
How we work
- 1AuditWe review ownership, duplicates, name, categories and details of each location against Google's rules before touching anything.
- 2Complete profileWe set exact categories, services, photos and hours, and agree with your team who approves changes and replies.
- 3ReviewsWe turn on the WhatsApp request to every customer served, with your privacy notice and opt-out, no incentives or filters.
- Business Profile for each locationContinuous review; special hours before every seasonCorrect, complete details on Maps, no duplicates
- Review requests and repliesAfter every appointment or purchase; replies ongoingNew reviews, rating and reviews still waiting for a reply
Humans + AI agents, led by a human.
Your Plugo team decides
A specialist sets the strategy, approves every piece and answers for the result.
- Primary and secondary categories: we pick the most specific one that describes what you are, plus few secondary ones. Google recommends the fewest needed; stuffing categories blurs relevance.
- Visible address or service area: it depends on whether you receive customers at a premises. If you go to their home, we hide the address; if there is no staffed premises, a made-up address cannot be shown.
- When and whom to ask for a review: at the end of the appointment or delivery, to every customer served, never only to the satisfied. We choose the moment, not the filter.
AI speeds it up
AI agents review your accounts every day, spot what changed and prepare the improvements.
The review request goes out on its own at the right moment, with no extra work for your team.
- Sales
What we measure
You see it live in the visibility report in the Plugo app.
- We measureNew reviews and ratingWhether the trust signal grows steadily rather than in spikes.
- We measureCallsTaps on the call button from the profile.
- We measureDirection requestsUnique people who asked how to get there.
Pairs well with
What it looks like across industries
Questions about Google Maps and reviews
Monthly or per project, with a scope of work (SOW) built around you.
How we build your scopeNo. Google says you cannot pay or ask for a better local ranking. We work relevance and prominence; distance to the searcher is outside our control, and we report calls and directions, not a guaranteed position.
