Handles your leads outside business hours too: replies, qualifies, books and hands them to your team ready to close.
- ResultNo lead goes cold while your team rests
- CadenceImplementation in 2 to 3 weeks; weekly review of conversations
A WhatsApp AI agent is not a loose chatbot: it is a conversation bound by Meta rules, privacy law and sales reality. Break one and you lose the lead or the number.
- People message you from ads, Instagram or your site and nobody answers after hours or on weekends.
- Your team repeats the same answers all day and has no time left for people ready to buy.
- You tried a button-based chatbot and people get frustrated, drop off or ask for a person.
How we work
- 1RulesWe document questions, prices, qualification and limits: what it answers, what it never decides and when it hands off.
- 2AccountWe review your Meta account, number, profile and how you collect contact permission before the first message.
- 3TestingWe test with real conversations and hard cases before opening to the public; your team approves sensitive answers.
- Agent conversationsEvery weekWhat people asked, what the agent answered and when it handed off to a person.
- Templates and number qualityEvery weekEach template's status, the number's messaging limit and block or report signals.
Humans + AI agents, led by a human.
Your Plugo team decides
A specialist sets the strategy, approves every piece and answers for the result.
- What the agent answers alone and what it never decides: closing prices, diagnoses, result promises or refunds go to a person. Less power, less risk.
- When a template is needed and in which category. An appointment reminder is utility; a promotion is marketing and costs more. A wrong category raises cost and can hurt number quality.
- Which AI provider to use and what data reaches it. We pass only what the conversation needs and keep clinical or sensitive data out of the chat.
AI speeds it up
AI agents review your accounts every day, spot what changed and prepare the improvements.
Built on the official WhatsApp Business platform, connected to your funnel and your reports.
- Technology
- Sales
What we measure
You see it live in the visibility report in the Plugo app.
- We measureFirst responseHow fast someone who writes gets an answer, including after hours.
- We measureConversation to bookingThe share of conversations that end in a booked appointment.
- We measureAttended appointmentsHow many booked appointments actually show up.
Pairs well with
What it looks like across industries
Questions about AI WhatsApp agent
Monthly or per project, with a scope of work (SOW) built around you.
How we build your scopeBecause WhatsApp limits it: free-form messages only within 24 hours of the customer's last message. Outside that window we use approved templates, and only for people who gave contact permission.
