Plugo
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[Photo: empty gym or spa in warm light]

Trial classes and calendar gaps filled, with follow-up through to the membership. You know which ad brought each customer.

The challenges of wellness and personal care

  1. “They come to the trial class and don't come back”Without same-day follow-up, the visit goes cold within days. A trial with no close is a cost, not a sale.
  2. “January fills up and by March it's empty”People who sign up for a resolution stop coming within weeks. If they don't attend, they don't renew, and the cancellation arrives silently.
  3. “I have gaps on weekdays”Empty treatment rooms, chairs and midday classes are revenue that doesn't come back. A promo by time slot fills what you're already paying for.
  4. “The chain on the corner shows up first on Google”Customers choose nearby, by stars and photos. Without reviews or a well-kept profile, you win on service and lose on visibility.

The funnel for wellness and personal care

The customer journeyPlugoYour team
01Local prospect
02Trial class or visit
03Trial hosting
04Sign-up or booking
05First weeks
06Renewal and referrals
Plugo hands off to your teamBack to Plugo
Stage 01 of 06Plugo

Local prospect

Local ads and search by location and hours

Where we work
Google AdsMeta AdsInstagramTikTok AdsGoogle MapsGoogle Business ProfileSemrush
What we measureLocal searches, clicks to WhatsApp and cost per lead
Advances on its own · hover to pause

Every business has its own funnel.

We start from this one and adapt it to yours.

Every segment buys differently

Marketing for gyms and boutique studios

How your customer decides

Members decide close to home or work, after trying it. The objection is commitment: "I don't know if I'll stick with it." Demand concentrates in January, after holidays and at Buen Fin (Mexico's national shopping weekend), when annual memberships sell.

What we do

Local campaigns by neighborhood radius, a dated trial pass and same-day WhatsApp follow-up through to sign-up. Then messages in the first weeks and an alert when a member stops coming.

70sign-ups per month
200trials held
340trials booked
Persona sonriendo al correr al aire libre con una botella de agua

Key seasons of the year

Calendar for
  1. JanuaryNew Year's resolutions: gym and studio sign-ups
  2. FebruaryFebruary 14: couples' packages and gift cards
  3. MayMother's Day (May 10): spa and salon, one of the most sought-after gifts
  4. June to JulyGraduations and holidays: hair, makeup and summer
  5. August to SeptemberBack to routine and back to school
  6. NovemberBuen Fin (Mexico's national shopping weekend): annual memberships and prepaid packages
  7. DecemberPosadas (holiday parties), events and year-end gifts

Frequently asked questions

With same-day WhatsApp follow-up, a clear offer your team defines and reminders for those who haven't decided. We measure how many trials show up and how many sign up, by campaign.

We'll show you how it would look in your business.

Book your free diagnostic